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Guide: Connecting Customer Voice (VOC) Research to Cursor and Claude Desktop

The Customer Voice (VOC) Research MCP server is used to: Analyze customer interview transcripts, Reddit forums, and software reviews to synthesize key pain points, desires, and feature requests. Instead of manually writing configuration files, use the generator on the right.

AI Skills (Prompt Recipes)

Copy these prompts and send them to Claude/Cursor after connecting the tool to activate the skills:

Synthesize Interview Logs

Read these 3 customer interview transcripts, extract recurring complaints, and map them to Jobs-to-be-Done (JTBD) statements.

Common Troubleshooting Issues:

  • Missing commas in claude_desktop_config.json, which crashes the entire client.
  • Incorrect slash escaping in Windows paths (use \\\\ instead of \\).
  • Incorrect arguments syntax in the JSON array.
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Customer Voice (VOC) Research Configurator

skills

Fill in the fields below to generate the JSON config, CLI command, or schema for AI agents.

claude_desktop_config.json
Terminal / Console
Tool JSON Schema for OpenAI/CrewAI
LangChain Python Tool